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Privacy Policy

At Nanolab LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us through other channels.


By using our website or providing us with your information, you agree to the terms of this policy.

1. Information We Collect
 
We collect the following types of personal information:
 
a. Information You Provide

  • Name, email address, phone number, shipping and billing address

  • Payment details (processed securely by third-party payment processors)

  • Order history and preferences

  • Communication and support inquiries


b. Information Collected Automatically

  • IP address, browser type, device type, operating system

  • Website usage data (pages visited, time spent, links clicked) via cookies, pixels, and analytics tools

2. How We Use Your Information
 
We use your information to:

  • Process and fulfill orders

  • Send order confirmations, updates, and customer service communications

  • Personalize your shopping experience

  • Improve our website, products, and services

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. Sharing Your Information
 
We do not sell your personal information. We may share data with:

  • Service providers (e.g., payment processors, shipping carriers, email platforms)

  • Legal authorities if required by law, subpoena, or court order

  • Analytics and marketing tools (e.g., Google Analytics, Meta Pixel) to improve customer experience

 
All third-party partners are required to maintain the confidentiality and security of your data.

4. Your Rights & Choices
 
You have the right to:

  • Access, update, or delete your personal data

  • Opt out of marketing communications at any time by clicking “unsubscribe” or emailing us

  • Request that we do not “sell” your data under CCPA definitions (even though we do not)

 
To exercise these rights, contact us at hello@oprimaze.com.

5. Cookies & Tracking Technologies
 
We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic

  • Deliver relevant ads

 
You can disable cookies in your browser settings, but some site functionality may be affected.

6. Data Retention
 
We retain your personal information only as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce our agreements

7. Children’s Privacy
 
Our website is not intended for children under 21, and we do not knowingly collect data from children. If we learn that a child has provided personal information, we will delete it promptly.

8. Data Security
 
We use industry-standard security measures (SSL encryption, secure payment gateways, access controls) to protect your data. However, no system is 100% secure, and we encourage you to take precautions when sharing personal data online.

9. Policy Updates
 
We may update this Privacy Policy periodically. Changes will be posted on this page with the new effective date. Your continued use of our services constitutes acceptance of any updates.

10. Contact Us
 
If you have questions, concerns, or requests regarding your personal data or this policy, please contact us at:
📧 hello@oprimaze.com
📍 Nanolab LLC, 401 Ryland Street, Suite 200-A, Reno, NV 89502

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